Greetings all.
I have a question regarding Creo View and Windchill. There are a couple of users that are having issues with Creo View opening properly. They are able to see preview images in Windchill but when they click on the preview image, all they get is a new window with a white background. A number of us do not have this issue so I am thinking it has to be in the settings somewhere but I have not been able to find any differences in settings. I am either not looking in the right place, or they are someplace I can't get to.
We are using Windchill PDMlink 10.1 datecode M040 and Creo View version Creo 2.0 datecode M040 build 15.
Any assistance that you can offer will be appreciated.
Thank you for your time and have a good day.