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Workflow / Lifecycle assistance

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Let me start off by saying I have NO programming/code writing experience (except for basic html/xhtml). While I have been the Business Administrator for over 8 years, and now I have been tasked to become the Workflow/Lifecycle Administrator.

 

This is a foreign world for me. I have tried reading all of the PTC Workflow/Lifecycle documentation, and gone through the exercises but it’s still clear as mud to me.

 

I am able to create a basic Notification workflow, but I still don’t understand what I am doing. My biggest issue is not having a resource to ask questions or explain WHAT I JUST DID.

 

I am looking for some suggestions/resources (articles, books, classes, sites, etc) that may help clarify configuring/creating Workflow/Lifecycle.

 

Any suggestions/help would be greatly appreciated.


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