Hello,
while PTC made some efforts to improve the discussion pages in PDMLink 10.x it is far to be as efficient, nice to use, user friendly etc... than for instance the forum of the ptcusercommunity.
It does not appear that complicated to integrate in Windchill nice discussion forum. In the past I was told that PTC was not going to make much effort because they have the Social tool and wanted to promote it (and sale it) rather improving the pdmlink discussion forum. While this makes sense in a way. I do not hear much about that tool these days.
I am therefore wondering what PTC strategy is. In the past I had some hard time and not alwas successed to get the users use the discussion forum rather than sending emails. One of the reasons is that user did not like it. while most of them were using all sort of specilized discussion forum. Therefore it was not that they did not like discussion forum, they just did not like the old style, low functionalities discussion forum of PDMLink.
As a consequence. what are my options ?
- Ask a programmer to customize PDMLink and make the discussion forum be eg like the one of ptcusercommunity ?
- Train my users that I do not need all those fancy buttons and layout and the PDMLink discussion forums does the job
- Wait for PTC to finally put some development into it
- Buy PTC Social (whatever name it is/was) or third party software and integrate ?
How do you make your users collaborate by using the discussion forum in PDMLink ?
Thanks
Best regards