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CreoView 3.0 Errors and opens .pdf files in adobe reader

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On some clients when opening a .pdf file the following errors are given and the file opens in Adobe reader rather than in CreoView.

 

Failed to load the file. Check the Adobe Acrobat or Adobe Reader Installation

and

CreoView - productview.exe has stopped - A problem cause the program to stop working correctly. Windows will close the program and notify you if a solution is available.

 

Reader XI is installed

CreoView 3.0 M020 32-bit

Windows 7

IE 8 32-bit

 

I have other clients with same configuration that do not have this problem.

 

Any Suggestions?

 


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