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Publish Monitor - CAD thumbnail is stuck WC 9.1

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Everyone was so helpful with my Check out Edit issue maybe someone can shed some light on this Thumbnail issue we are having.

 

The Thumbnails for the CAD are not displaying.  They used to display on check in, but they haven't for some time.  Unfortunately the people working on that have left the job so I thought I would try to figure it out.

 

Here is a picture where it once displayed.

thumbnail_works.jpg

Here is where it doesn't display?

480-09-01763.jpg

Here is the Publish Monitor show that the above drawing is stuck?

thumbnail issue.jpg
What happens for new drawings, a Part number is created, the user puts in a Drawing Name in the name field.  The CAD is saved as the same number and checked in.  Windchill creates the CAD record and associates it the Part, but the number is added to the Name field.  I'd like to figure out how to change that so that the CAD Name field matches the name field on the Part record. Users end up renaming the CAD record with the right name, but as you see in this Publish Monitor it's trying to Publish something that has since been updated.  What do we need to do?

 

So two issues that may be related?

1. How to allow when the Part is numbered, and named that both the Name and Number fields are copied to the CAD that gets created?

2. Then how do I fix this thumbnail thing?


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