I need ideas on how to get comments sent to all participants in a workflow.
Example:
We have a doc called Sales Call Report, basically it's a document that is filled out after meeting with a customer. Then it's routed around to various departments notifying them of the visit and what transpired. People have been commenting when completing task thinking that the comments are sent to the creator.....but they are not. I have explained that the comments are viewable only if you go back in and look for them. Is there a way to have the creator of the document notified if a comment is entered down stream in the workflow?
Thanks in advance:
Greg