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Ghost drawing formats

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We use Creo template parts that have associated drawings. When I create & save a new part, the drawing is automatically created, so far all as expected. However rather than pull the drawing format from the formats directory, Windchill creates a ghost part for the format in the workspace. This means that for it to work properly the format must already exist in the workspace.

 

This looks much the same behaviour as this thread: Ghost objects during replace by copy

and ptc support have sent me this document: https://support.ptc.com/appserver/cs/view/solution.jsp?n=CS5822

 

both of which indicate that this is expected behaviour. I find this hard to accept so I'm going to put the question out to the community whether this really is normal and whether anyone has a workable solution?

 

Tom Uminn, as creator of the above thread, did you come up with a fix?

 

Until recently our pro_format_dir was a location on our local C drives, and we never saw this issue, but since we moved them to Windchill, these ghost parts have been appearing.

 

Thanks,

Dave


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