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Apache, ProjectLink and SSL Certificates not trusted

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I ran openssl to generate a certificate request that I gave to our security department. They gave me a server.cer back to use as my SSL certificate. Since I never worked with installing SSL on a Linux Apache system I reached out to PTC tech support. They had me follow document CS134592. I mentioned to them I did not need a self-signed and had misgivings in running this. SSL got deployed in Apache. No matter how many keytool iterations I run, I cannot replace the self-signed cert with the one I received from our internal CA. I also found document CS158480 that details exactly what to do which I followed word by word. This also did not help.

 

Has anyone been through this before and have a solution? Thanks in advanced.

 

Mitch


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