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Need to upgrade our Windchill very soon, but which version do we go to?

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Hi all,

 

We have Windchill PDMLink version 10.1 datecode M040, which according to PTC's release calendar falls out of standard support THIS MONTH. However, I'm having real trouble deciding which version to go to;

 

  • Version 10.2 has been around for a while and the later datecodes I believe have all of the main bugs worked out, but all 10.2 versions expire in only one year (Sept 2017). That isn't really long enough.
  • Version 11.0 datecode F000 is supported up to December 2019, but it was only released at the end of last year. I've seen first-hand that earlier releases can have problems (for example, Change Task Sequencing was initially said to work in 10.1 M040 but turns out it completely doesn't even with a patch, but later versions do have it functioning).

 

So, my main question primarily for anyone here who may have already installed 11.0:

 

IS IT STABLE?

 

More specifically,

  • Does every new little function they say it can do actually work?
  • How much control do we the users/administrators get over that Cloud setup, i.e. could I remote into the main server desktop and edit configurations whenever I want like I do now with our current version, and would I still have access to all of those Org and Site administrator menus for full data object setup?
  • I've heard stories from my fellow IT members that Cloud servers are notoriously unsecure and easy to hack. What exactly are the enhanced security measures in place for one of these Cloud setups that would make it at least equal to our current hardware setups/firewalls/routers etc?
  • Has anyone had any issues with slow or crashing connections?

 

Or is it safer for us to go to 10.2 (and if so which one) and wait for at least the M010 release of 11.0 scheduled for June?

 

Please advise,

 

Daryl


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