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Error in add/remove attachments while using task form template with work package as PBO

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I am getting an error while editing attachments from a workflow task using a task form template. The PBO used is a subtype of work package. The same user can edit the package if he tries the same action from package > attachments tabs.

 

error-add-remove.png

Error in MS log

2016-03-02 09:46:37,747 ERROR [ajp-bio-8010-exec-1] com.ptc.core.components.factory.dataUtilities.NmHTMLActionModelDataUtility binesh.kumar - Could not find action model named:

(com.ptc.netmarkets.util.misc.miscResource/400) com.ptc.netmarkets.model.NmException: actionmodels.xml file is missing an entry called .  Please add the model and restart the server.


The action model info for the action is


actionmodel.png

 

What we did was all configurations, no customization.  Did any face this issue before with task form template?

 

Thank you

Binesh Kumar


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