Have seen this in the community already, so apologies for the duplication.
Anytime our users click a hyperlink from an Office Product (might even be more) and they don't have an authenticated session established to Windchill through SSO, the URL is getting truncated. I have been round and round with our Web/SSO teams, PTC TS and the EDC, and we are still nowhere closer to a solution.
I have seen a solution where the URL gets sent off for manipulation before going to SSO...basically encoding the # character...not sure how to do that or even if that will be acceptable in our landscape.
Windchill and SiteMinder software
Anyone else experiencing this and have any inputs/solutions?