We used to have an admin who knew a lot more about WindChill than the current people including myself, I just have some general questions I can't really figure out. We are going through and trying to removing old users. The first method thought of is to add the old users to an admin group, change their password, log in as them and then remove all their workspaces. One of our confusions is that we have probably 8, 9 different groups set up from years ago and don't understand why some have visibility to certain product libraries and contexts. We had to test everyone to find which ones had visibility of all library so that we could see their workspaces by logging into them so we could delete them.
The other method I'm thinking of trying is actually deleting the user using windchill's delete function and then removing their personal cabinet. Is there any issue with doing thing? Does that blow everything away? I know it asks about undoing checked out objects so I'd think it is deleting everything. The current admin who kind of fell in to the position said the old admin (who knew what he was doing) said not to do that so I'm a bit weary. Mind you these people will never be returning.
The next thing I've stumbled on is that as admin's we should be able to view other peoples workspaces under each context, however, we can't...with my limited knowledge we must need to alter the access control policies to give our admin group that ability? This is another grey area we haven't been able to get to work, how do we alter this? A while back we tried at the org level to change access but it didn't appear to work, do we have to be at the site level or something?