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Problems Registering Windchill Server

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Hi,

We're trying to set up Windchill. We have a Windchill account and can log into it, but we're having issues registering our server in Creo. We had previously managed to register a server, and this is still on our list, but it says "offline" and we can't select it. We tried to register a new server, but after typing in our name and location fields into the boxes (using the location provided in the Windchill Practical Guide for FIRST), messages pop up, saying "Invalid server location. Please change the 'Location' field and try again." and "You have no workspace to register. You cannot register this server without a workspace."

Thanks for any help help you can offer.


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