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Server is currently unavailable, do you want to switch to offline mode?

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We launched Creo 3.0 M100 about 2 months ago, we have Windchill 10.1 M040. 

 

While in Creo3, we receive the below offline error quite often, happens almost every day and is very sporadic.   We can access Windchill Server no problem in a standalone browser.  PTC says it is our network, our network staff says it is a PTC issue. 

 

Just wondering if anyone has faced this issue.

 

offline.PNG


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