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Need ideas for workflow/process

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I manage a Test group for a Manufacturing company and we have been using Windchill for about a year and a half.

I am still learning how Windchill works and such, so please bare with me.

 

We have 1 customized workflow for us, but it is not working the way we want it to work and needs fixing...

I am looking for a best fit to lay out our work process, so if you have any ideas on how I should approach this, then it would help us greatly.

The more ideas, the better.

 

I have attached a very general process and explanation that we go through.

 

Please let me know if there are any questions.


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