I've spent the past few days trying to troubleshoot this problem, but I've run out of ideas.
I'm trying to setup the SMTP configuration so Windchill can send emails. I have a gmail account set up for the purpose, and I've taken the following steps:
wt.mail.mailhost=smtp.gmail.com
wt.mail.port=587
(i've tried combining them into mailhost=smtp.gmail.com:587 with no difference)
wt.mail.properties=$(wt.home)$(dir.sep)mail.properties (contains property info for username and password of gmail account)
wt.mail.from=*email address for gmail account"
EMailQueue is running, and it shows when I try to send an e-mail through Windchill, but it fails, claiming "Can't send command to SMTP host" in the message attribute.
MethodServer window shows the following:
INFO : wt.system.out *admin* - EMailMessage message submission failed
INFO : wt.system.out *admin* - EMailMessage Can't send command to SMTP host
No other exceptions appear to be thrown.
I've tried this on multiple ports (25, 587), and with multiple e-mail hosts and accounts. I can telnet into the smtp servers through these ports from the machine running Windchill, so they aren't being blocked. I can't telnet into any of them on port 465 (the client crashes for some reason) but I read somewhere that Windchill doesn't support SSL with SMTP anyway so I didn't bother with it further; for the record, when I try using 465, the message changes to "Can't connect to SMTP host" with reponse=-1
I'm running 10.1 on a test server, so it shouldn't have anything complicated on it; I do believe PTC System Monitor is installed, if that's relevant.
Any advice?
