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Windchill (in Creo browser) not loading

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I am a high school student and my robotics team is using Creo to build our CAD-version robot. I've had two laptops from Catepillar and each one has worked for a bit, then will, for no reason, stop working. I can log on to the server, but then I can't pull up my workspace or the team's cabinets. The browser on load to the point in the picture.

2013_12_19_19_42_54_Creo_Parametric_Student_Edition.png

Is there a way to fix this?


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