Hello,
We have a super-user who changed the PC and now has Windows 7, 64-bit, French. WQS desktop version was installed on her new computer but she has a lot of trouble when trying to run the application.
Even before she logs in, she sees a message box indicating that is impossible to open the config file RlxOpt.mdb:
I searched on my PC (Win7, 32-bit and found it under c:\Program Files\PTC\Windchill Quality solution\10.1.
SysAdmin and I tried to find the same folder on her computer and did not find.
Finally, we put my copy of RlxOpt.mdb into c:\Program Files(86)\PTC\Windchill Quality solution\10.1 on the user's computer, but nothing changed.
I wonder if there is somebody who solved this problem. Any help is appreciated.
Thanks.
M. Jasic