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Creo hangs on Retrieval Window after Crash

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Hello all,

 

We are running Creo 1.0 M050 w/ Windchill 10.0 M030.

 

After Creo crashes, I restart the application and it will then hang on the "Retrieval" Window ("Creo Parametric was not closed properly...Click retrieve or continue"). I am pretty sure it has to do with Windchill - in particular two lines in my config file. I know this because if I remove these lines from the config, Creo will not hang on the retrieval window upon startup.

 

The config file lines in question are:

 

pro_format_dir wtpub://Windchill/Libraries/Library/Formats

start_model_dir wtpub://Windchill/Libraries/Library/Formats

 

If I start Creo after a legitimate shutdown (not after a crash), everything loads just fine with no hangs.

 

Any ideas?

 

Andri


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